Shipping Policy

Deep Shine Jewellers - Shipping Policy

1. Order Processing

• Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
• Once your order is processed, you will receive a confirmation email with tracking details.

2. Shipping Options & Delivery Times

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 5-10 business days.
• Express Shipping: Estimated delivery within 2-5 business days (extra charges apply).
• International Shipping: Estimated delivery within 7-20 business days, depending on the destination.

Shipping costs will be calculated at checkout based on your location and chosen shipping method.

3. Order Tracking

• A tracking number will be provided once your order is shipped.
• You can track your order through our website or the shipping carrier’s tracking system.

4. Shipping Delays & Lost Packages

• If your order is delayed, please check the tracking details first.
• If your package is lost or missing, contact us and we will assist you in resolving the issue.

5. Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.
• Deep Shine Jewellers is not responsible for additional customs charges; customers are responsible for covering any import fees.

6. Incorrect Shipping Address

• Please ensure your shipping details are correct before placing your order.
• If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for reshipment.

7. Shipping Restrictions

• Some jewelry materials may be restricted in certain countries. If we cannot ship to your location, we will notify you and issue a refund.